Residential Block Management

Our extensive Property Management portfolio has been built up over many years, providing us with wide-ranging knowledge and experience in all aspects of Property Management. We manage a wide variety of properties – old and new, large and small, purpose built, conversions, and mixed use. We act for clients including Freeholders, Residents Management Companies and Right to Manage Companies.

Our dedicated team of property managers and accounts staff aim to provide a personal and professional service to facilitate the management of your block of flats. We believe that efficient management can only be achieved by establishing a good working relationship with residents, having regard to provisions contained within leases and relevant legislation.

Most of the properties that we manage are within a twenty mile radius of our offices. We carry out regular inspections, and employ tried and tested independent local contractors. We are bound by the strict accounting regulations of the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Managing Agents (ARMA) governing the administration of client's money, and we are firmly committed to compliance with the RICS Management Code for Residential Properties.
 Our Block Management service includes:
  • Preparing service charge budgets for client’s approval
  • Calculation and collection of service charges.
  • Providing effective financial control, with regular reporting if required
  • Appointment and payment of contractors such as gardeners and cleaners.
  • Regularly reviewing contracts to ensure that best value is being obtained
  • Arranging proactive maintenance, repairs and redecoration.
  • Regular property inspections by your dedicated property manager
  • Arranging and administering building insurance, including claims handling.
  • Practical problem solving
  • Provision of advice on technical issues, such as interpretation of leases, health & safety compliance
  • Dealing promptly with general correspondence and queries.
Our key principles are:
  • Client emphasis – as a team we care about our clients and how we can best help you. When working with us, you can guarantee we will understand your block management needs. We will tailor our approach to make sure we work in the best way possible for your specific requirements.
  • Knowledge – We take leasehold management seriously and we love to use our knowledge and experience to benefit our clients. We are confident that our experienced team will provide you with reassurance that the management of your development is in good hands.
  • Communication – Communication is key to our client relationships. Your dedicated property manager is contactable via a direct phone link, or by email, and is actively supported by the Directors of the company. Whenever required we are available for update meetings either at your property or at our offices, or via the telephone. Our friendly team will always keep you up to date and aware of relevant issues relating to the management of your development.